Privacy Policy

This statement discloses our privacy practices and policies relating to this Website.

If you have any questions about these practices and policies, please contact us via the following methods:

In this document, the words "we", "us" "our" and “Shred-it” refer to Shred-it International Inc. and its subsidiaries and affiliates.


We collect, use, and disclose certain personal information from and about you during your use of the Website.

Collection:  From time to time, we may collect information from you, including when accessing our websites. In this case, we may collect the following metadata that results from your usage of our websites:  referral page, date and time of access, type of web browser, IP address, geographic location as determined by your IP address, operating system and interface, language and version of browser software, and session information (such as download errors and page response times).

Your IP address will be used to enable your access to our websites. The metadata will be used to improve the quality and services of our websites by analysing the usage behaviour of Website Users.

If you commence direct communications via our websites’ enquiry form, by telephone or writing to us, the nature of the enquiry (e.g., as tick box selection from service type/careers/other options) and your message will also be collected and processed to respond to it and improve our services.

Use:  We use your personal information for the purpose for which it has been provided, any other purpose you have consented to, and any other purpose permitted under applicable privacy laws and regulations.

This may include using your personal information for the following purposes:

  • to personalise our website to your interests;
  • to enhance your experience on our site;
  • to provide you with information regarding our products and services;
  • to process your orders and bill you for our products and services;
  • to send marketing materials to you; and
  • to achieve other purposes as permitted by law.

We do not sell, trade or otherwise transfer your personally identifiable information to any third parties. This does not include third party service providers who assist us in operating our Website, conducting our business or servicing you, so long as those parties agree to keep this information confidential.

Disclosure: We share aggregated demographic information about our users with our business associates, but this information cannot be used to identify any particular individual. We also disclose your personal information to our payment and delivery associates to allow the processing, billing and delivery of your orders. We may also disclose your information when we believe it’s appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. In the unlikely event that we, any of our affiliated companies, brands or substantially all of any of our assets are acquired by an unrelated third party, your personal information may be one of the transferred assets. By providing your personal information to us, you agree that we may disclose your personal information, on a confidential basis, to any prospective transferee and its professional advisors for the purposes of their due diligence investigations, the completion of any such transaction and the continued operation of the acquired business.


Stericycle websites use cookies. Generally, we use cookies to understand how our services are used, track bugs and errors, improve our services, verify account credentials, allow logins, track sessions, prevent fraud, and protect our Services. Additionally, we also use cookies for targeted marketing and advertising, to personalise content and for analytics purposes.  For further information please view our Cookie Policy or contact

Our websites contain links to websites operated and maintained by third parties over which Stericycle has no control. Any information you provide to third-party websites will be governed under the terms of each website’s privacy policy, and we encourage you to investigate and ask questions before disclosing any information to the operators of third-party websites. We have no responsibility or liability whatsoever for the content, actions, or policies of third-party websites. The inclusion of third-party websites on our site in no way constitutes an endorsement of such websites’ content, actions, or policies.


If you do not wish to receive marketing information, you may at any time decline to receive such information by contacting You can choose to opt out of receiving some or all of our direct marketing material. Your request will be promptly processed but may not be in time to remove you from communications already in progress. Please note that even if you have opted out of receiving marketing communications, we may still contact you for purposes of administering your account.


This Privacy Policy may change from time to time, to keep up with current legal requirements, as well as changing market expectations.

 This Privacy Policy was last updated on 3 May 2023.